Safe gaming for 21+ only

Responsible Gaming at dbje —
Keep the fun within limits

Gaming is for entertainment, not a source of income. dbje provides all the tools and guidelines you need to play in a healthy and safe way — because your wellbeing is our first priority.

For players aged 21 and above only

Our Commitment

Why is Responsible Gaming Important?

dbje believes that online gaming should be purely for entertainment — just like watching cricket with friends or going to the cinema. But when gaming goes out of control, it can have a negative impact on family, financial stability, and mental health. That is why we are deeply committed to responsible gaming.

Every player on our platform has access to deposit limit settings, a self-exclusion option, a time-out feature, and round-the-clock live support in Bengali. We want you to remember, for as long as you play — this is entertainment, not an investment.

Responsible gaming means you decide how much time and money you spend. Placing bets in a rush out of fear of losing, playing with borrowed money, or cutting back on time with family — these are warning signs. dbje wants to help you recognise those signs in time.

Protection Tools

Our Measures for Your Protection

Set Deposit Limits

Set your own maximum deposit limit per day, week, or month. Once a limit is set, it takes effect immediately — to raise it, you will need to wait.

Financial Control

Time-Out Feature

Take a temporary break from 24 hours up to 30 days. While the time-out is active, your account will be completely locked — use it whenever you need relief from stress.

Temporary Break

Self-Exclusion

If you feel gaming is getting out of control, apply for a long-term self-exclusion. You can keep your account closed for 6 months, 1 year, or permanently.

Long-Term Protection

24/7 Bangla Support

Reach our Bengali-speaking live chat support team at any time, day or night. Talk to us about any gaming-related concern — we are here for you.

Round-the-Clock Support

Review Gaming History

Review your deposit, withdrawal, and betting history at any time. Understanding your own patterns is the first step toward responsible gaming.

Transparency

Underage Protection

dbje strictly enforces a 21+ age policy. Age verification is mandatory to open an account. Playing by using a minor's identity is strictly prohibited.

Age Verification

Check Yourself

Signs of Problematic Gaming

If the answer to any of the questions below is "Yes", please contact our support team or take a break.

  • Are you playing repeatedly to try to win back money you have lost?
  • Are you lying to family or friends about your gaming?
  • Are you betting with money meant for essential expenses?
  • Do you feel restless or irritable when you are not gaming?
  • Are you playing with borrowed money or in debt?
  • Is gaming affecting your work or studies?

Our Policies

Core Principles of Responsible Gaming

dbje is an entertainment platform. We always follow the principles below for every one of our members.

  • Set a budget before you play and stay within your limits.
  • Never treat gaming as an alternative source of income.
  • If you are under mental stress, take a break from gaming.
  • Never place bets with borrowed money.
  • Prioritise spending time with family and friends.
  • If you are having a problem, let us know right away — we will help.

Step-by-Step Guide

How to Use the Protection Tools

Log In to Your Account

Log in to your dbje account and go to the "Account Settings" section. You will find the "Responsible Gaming" option there.

Set Your Limits

Set a deposit limit, betting limit, or loss limit — whichever you need. Lowering a limit is immediate; raising one requires a wait of 24-48 hours.

Take a Time-Out if Needed

If you feel you need a break, activate the "Time-Out" feature. Choose anywhere from 24 hours to 30 days — during this period you will not be able to access your account.

Use Self-Exclusion if You Need Long-Term Help

If you feel you need to stop playing entirely, apply for self-exclusion through live chat. Our team will act quickly.

Talk to Support

Contact us via live chat in Bengali, available 24/7, for any questions or concerns. We will help without judgement.

Get Help

Contact Us

If you feel gaming is having a negative impact on your life, do not delay — get help. Our team will always be here for you.

24/7 Live Chat Support

Chat in Bengali, any time. Our support team is always ready.

Contact by Email

[email protected] — we will respond promptly.

Request Account Closure

Apply for immediate account closure or self-exclusion via live chat or email.

FAQ

Questions About Responsible Gaming

Log in to your account and go to the "Responsible Gaming" section under "Account Settings". There you will find options to set a daily, weekly, or monthly deposit limit. When you lower a limit, it takes effect immediately. If you want to raise a limit, you will need to wait 24-48 hours — this gives you time to make a considered decision.

Self-exclusion is a process where you request to have your own account closed for an extended period. You can choose to exclude for 6 months, 1 year, or permanently. During this period you will not be able to log in to your account, open a new account, or receive promotional emails. To request self-exclusion, contact us via live chat.

A time-out is a temporary break — usually from 24 hours up to 30 days. It is for shorter breaks, such as reducing stress or taking some time away. Self-exclusion, on the other hand, is a long-term measure — from 6 months up to permanent. If you feel that gaming has become a serious problem in your life, self-exclusion is the right step.

You must be at least 21 years old to play at dbje. Age verification is mandatory when opening an account. If any underage person attempts to open an account using false information, that account will be closed immediately and all funds will be returned.

If there is any balance in your account at the time of your self-exclusion request, it will be returned to your registered payment method (bKash, Nagad, Rocket, or bank transfer). The standard withdrawal time is 30 minutes to 3 hours. For any questions, contact us via live chat.

Yes, if a family member is struggling with a gaming problem, you can let our support team know. We will consider the situation, take the necessary steps, and try to help the account holder involved. Contact us by email at [email protected].

Play Responsibly, Enjoy the Fun

Explore the dbje game portfolio for a safe and enjoyable gaming experience — always stay within your budget.

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